Makedonski Telekom migrated the last customer to the new IP network, PSTN lines: zero

Makedonski Telekom is the first company within the Deutsche Telekom Group with a network fully based on Internet protocol (All IP). The modernization of the network started in October 2011 and within just 25 months, all 290,000 lines were migrated onto the new platform. Now services such as Broadband on Demand are already on offer.

The company invested 13 million euro, an investment which is significant not only for Makedonski Telekom, but also for Macedonia, which became the first country in Europe with an All IP network.

“We are working on a Pan-European network on the basis of All IP. This network will integrate mobile communications and fixed-line network technology. And it will enable a new cloud-based production model”, said Claudia Nemat, member of the Board of Deutsche Telekom for Europe & Technology. “Our objective is, by the end of 2018, to have our customers across Europe migrated to IP. To this end, the experience gained from Macedonia is of great value. Migrating to All IP is a great challenge. With its successful launch our colleagues in Macedonia are real pioneers.”

“Although the number of migrated customers is small compared to Germany, the team faced the same challenges colleagues in larger countries have to deal with. Our colleagues from Macedonia had to find solutions for -inter alia- flight control, alarm systems or large enterprises”, said Nemat. “We will continue to learn from them within the next months. Macedonia is our IP ‘hot spot’, setting a great example and proving once again that we have a leading position in Europe.”

IP technology uses Internet protocol for the transmission of voice, which enables the usage of next generation services, thus responding to the increasing needs of customers in the future.

The new technology has replaced the digital switches, ie. the PSTN technology, making time to market for the launch of new products and services much faster than before. With IP, such launches may be completed in only a few days. Furthermore, an outstanding audio quality during calls, access to various services via a single device, a richer portfolio of multimedia, converged services, broadband Internet for every customer, as well as cloud services and remote access emergency IT support for business users, will also be provided. Already the IP network technology enabled the launch of a revolutionary ‘Broadband on Demand’ service, a completely new concept which allows customers to book online high-speed Internet access whenever they need it, with just one click.

And this is just the start: This technology will enable the provision of even more services in the future. It will contribute to improving education and health services, managing energy consumption more efficiently, to name but a few areas where benefits may be obtained.

“For us, each customer is important and now, via the new IP platform, literally everyone will be able to use next generation services in a fast, high-quality and efficient manner. That is exactly our objective – to enable a superior customer experience by investing in new technologies. IP erases geographical borders and it is the foundation for all future services, wherein Makedonski Telekom is very far ahead not only in the region, but also Europe wide, which makes us very proud.” - said Andreas Maierhofer, Chief Executive Officer of Makedonski Telekom.

The All IP migration of Makedonski Telekom marks the successful start of Deutsche Telekom’s strategic decision to move all subsidiaries in European integrated markets towards All IP. As part of the IP transformation, this migration runs in other countries in parallel. Towards the end of 2014, Slovakia will be the next market that can say, "PSTN - zero clients, IP - all customers." The following year, Croatia and Montenegro will follow and then Hungary. By 2018 Romania, Greece and finally Germany are expected to have migrated too.

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