This is the conclusion of the survey of the Brima agency, part of the TNS Group and Macedonian member of GALLUP International, conducted in December 2015.
The survey was conducted on a representative sample which included 1000 citizens over the age of 15

Most of the citizens of the Republic of Macedonia think that the mobile network of Makedonski Telekom is the best in the country and justifies their expectations. The result is almost identical in terms of the quality of the fixed network, i.e. the citizens stated that they are the most satisfied with the fixed network of Makedonski Telekom. The data are a result of the survey of the renowned research agency “Brima”, conducted in December this year.

The survey was conducted on a representative sample which included 1000 citizens over the age of 15. For the needs of the survey, “Brima” conducted field survey, interviews with randomly selected citizens in accordance with the established methodology who voluntarily answered questions related to the operation of the telecommunication operators, their services and products. The choice of the network of Makedonski Telekom as the best network is a result of multiple investments in the state-of-the-art telecommunication technologies in order to provide the best customer experience through sophisticated and personalised services.

Makedonski Telekom enabled Macedonia to be the first country in Europe with all IP based fixed network, the first ever in Deutsche Telekom Group, whereas at the moment, 45 percent of the territory of the Republic of Macedonia and 70 percent of the population are covered with 4G network. In addition, Makedonski Telekom invested in significant expansion of its 3G network for the purpose of providing broadband data services on the whole territory of the Republic of Macedonia. Hence, Makedonski Telekom covers 95 percent of the territory and 99 percent of the population with 3G network whereby the company is absolute leader in the provision of mobile broadband data services.

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