Strategic Commitment

STRATEGIC COMMITMENT

Our corporate strategy is in line with Deutsche Telekom's strategy - to become a leading telecommunications company in Europe. Our goal is to be a trusted partner for digitalization, at home, at work, anywhere and anytime. Through technology, we want to connect everyone and to integrate them equally in the new digital society.

Best customer experience

Customer experience is our most important task. We strive to provide the best customer experience through state-of-the-art technology, in the simplest possible way. To achieve this, we offer a simple and personalized service - internet, telephony and television from one source, on one account. We will continue to improve the quality of service in order to strengthen the customer trust.

State-of-the-art technology and gigabit speeds

We remain committed to building and maintaining the network, which is the lifeblood of the digital society. We have confirmed our leadership in technology with continuous investments in the latest technologies in order to provide gigabit speeds and the best customer experience.

We have launched the first commercial 5G network in Macedonia and we have covered the major part of the urban areas with the latest generation technology. In parallel, we have also been expanding and developing the optical network, while the number of optical access points is continuously on the rise. With the best infrastructure we are able to offer to the customers the best connectivity and the fastest internet always, anywhere and on any device.

Business partner for digitalization

The access to digital tools and solutions has changed the way companies operate and grow in recent years. With its wide portfolio of digital services and ICT solutions, Makedonski Telekom covers every segment of the businesses, at the same time offering complete data security, which is one of the most important conditions for digitalization. But we do not stop there. Our goal is to enable the digitalization of the whole society. The state-of-the-art technology on which smart cities are based makes us a leader in the region. This technology will bring about improvement of the infrastructure of the cities, improvement of the urban living and protection of the environment.

We act responsibly

We make all business decisions responsibly, both from social and from environmental point of view. The reduction of the digital divide and the protection of the environment are the foundation on which we build our success story. We strive to build a customer-oriented, optimized and agile organization that will transform and change along with the spirit of the new age and bring positive changes in the society and in people's lives.