Price lists, services and conditions of use


Our website uses cookies for optimal and improved user experience and advanced website functionalities.

In order to provide information related to our website visitors, this Cookie Policy describes the purpose of cookies, the types of cookies we use on the website, the way you can modify the available cookie options and the purposes for their processing.

1. What are cookies and what is their purpose?

Cookies are small text files that are recorded in the browser of your computer or mobile device when you visit a web page.

Cookies allow us to recognize your internet browser next time you visit the website in order to facilitate the functioning of the website or to remember your activities and preferences in order to provide personalized/customized content on the website and to display its navigation history.

Cookies can neither read data or information from your hard drive or mobile phone, nor can they read other saved cookie files from other websites.

Data associated with cookies are not used for your personal identification.

We use cookies on our website for the following reasons:

  • To attain technical functioning of the website;
  • To collect aggregate and anonymous statistical data;
  • To better understand the use of the website by visitors, in order to improve the user experience;
  • To make it easier to find the products/services that interest you on our website,
  • To optimize and improve the functionality of the website;
  • To remember/call up your cookie consents on the website.

According to the duration, cookies can be divided into:

Persistent cookies

These cookies remain on the user's device for a period of time specified in the cookie itself. They are activated every time the user visits the website that has created that cookie. They are not automatically deleted when you close your current browser session.

Session cookies

These cookies allow website operators to associate the user's actions during the session in the browser from which the user accesses. A session starts when the user opens the browser window and ends when the user closes the browser window. Session cookies are temporary and when you close your browser, all active session cookies from the website are deleted.

Cookies allow the collection of technical information about IP address (masked); location, date and time of website visit; title and URL of the website being viewed and of the website that was viewed before the current site; screen resolution of the user's device; downloaded data; visited links to an external domain; website generation time - website speed; main language of the browser; browser version and plugins (PDF, Flash, Java...), operating system version, device identifier; campaigns; website search; events; random unique user identifier; time of previous visit; number of visits.

2. Groups of cookies

Makedonski Telekom AD - Skopje uses the following groups of cookies on the websites:

Necessary/Technical cookies

These cookies are mandatory for the proper functioning of the basic functions of the website such as navigation, online shopping, billing, content optimization, etc. They are usually set in response to a specific interaction you have with the website, such as cookie settings, login or filling out electronic forms. These cookies do not contain any personal information and cannot be turned off with these settings because they are necessary for the proper functioning of the basic functions of the website, such as displaying the contents, navigating through the web pages, processing orders in the online store, logging in with a Telekom profile, accessing protected areas of the website etc.
More options regarding the use of cookies can be adjusted in your web browser by setting it to block or notify you about these cookies, which may cause some parts of the website to function incorrectly.

Optional cookies

  • Analytics cookies
    Allow us to count visits and traffic sources in order to measure and improve website performance. They help us analyze which pages are most visited and see how visitors navigate through the pages. All information collected by these cookies is anonymous.
  • Marketing cookies
    are used for the purposes of displaying advertising content and measuring the effectiveness of our campaigns. Rather than directly storing your personal data, these cookies are aimed at identifying your web browser and/or the device with which you access the web. These cookies help us provide you with advertising content that is potentially relevant to you. These cookies are also used on the websites of other advertising partners, which is called retargeting, i.e., displaying ads from other websites. These cookies cannot be directly linked to a specific person.
  • Functional cookies
    enable better functionality and personalization of the website content. These cookies can be set by Makedonski Telekom or by third parties whose services are enabled on the website. When cookies are created by third-party services, Makedonski Telekom cannot control their storage and processing outside of our website. If you do not agree to the use of these cookies, some parts of the website will not function properly.

3. Managing cookies on our website

When you first visit a Makedonski Telekom AD - Skopje website, a message (banner) is displayed informing you that we use cookies.

To be able to continue using the website, you need to choose one of the following options:

  1. Consent to the use of all cookies - necessary and optional; or
  2. Consent to the use of necessary cookies and selected optional cookies; or
  3. Consent to the use of only necessary cookies.

You can change the setting of optional cookie groups at any time through the cookie settings. You cannot revoke the use of the necessary technical cookies through the cookie settings.

4. Managing cookies through the web browser

You can also adjust the use of cookies through the web browser settings on your device.

However, if you block all cookies (including necessary technical cookies), you will not be able to access the entire website or some of its parts/functionalities.

Browser cookie settings are usually found in the 'Options' or 'Preferences' menu of your browser.

Below are links with useful information about cookies in the most popular internet browsers:

Edge Chrome Firefox Safari Opera

If you would like to find out more information about cookies, including how to set, manage and delete them, please visit

5. Third party cookies

Cookies that are set by authorized third parties whose services are enabled on our website are called third-party cookies. These cookies are set to enable the use of functional, marketing or analytical tools and third-party services. These cookies make it possible to track user behavior when browsing multiple web pages in a way that does not allow anyone to be identified and deny the third party to discover the identity of those who have visited our website.

Some websites may contain cookies for social media services (e.g., Facebook, Google, Instagram, Twitter, YouTube or LinkedIn) that you can use to share content related to the services of Makedonski Telekom AD - Skopje. Some of the data may be transferred to third-party service providers for the own purposes of Makedonski Telekom AD - Skopje.

Our website only uses pictograms from our respective social networks. When you click on a certain pictogram, you will be forwarded to the profile of Makedonski Telekom on the corresponding social media platform. Social media platforms and third-party content providers provide their services and process their data in accordance with their cookie and privacy policies.

When you activate a social media plug-in or link by clicking on the pictogram, including when sharing content, the following data may be transmitted to the social media provider: IP address, browser information, operating system, screen resolution, installed browser plug-ins (such as Adobe Flash Player), previous web page if you followed a link (referrer), URL of the current page, etc...

Directly on the specific social media platform on which you have created a user account, you can check and adjust the way it collects and processes these data.

We use the following third-party services on our website:

6. Privacy policy

For more information on the protection of privacy rights in our company, read our Privacy Policy

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